FAQ
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I am a local tour guide. How can I join PRIVATE GUIDE WORLD?
Dear Tour Guide
Welcome to PRIVATE GUIDE WORLD at www.pg.world, the first international online platform that connects tourists and local tour guides worldwide without any middlemen and ZERO commission. We provide cross-platform services adapted for desktop computers and mobile versions so you can use them on any browser on your smartphone screen compactly. Our mobile application, PRIVATE GUIDE WORLD, for Android and Apple, is free!
On our YouTube channel @PrivateGuideWorld, at https://youtube.com/@PrivateGuideWorld in the section TUTORIAL VIDEOS, at https://youtube.com/playlist?list=PLOkT94CLVyyYlfjLcfCSo6r4Xh9_hnaUz
you can watch a video about the available functions of our service in Russian, English, French, Italian, Spanish, German, Turkish, and Portuguese (plus you can choose subtitles for 84 other most popular languages such as Greek, Arabic, Chinese, Swahili, Hebrew, Bengali, Korean, Hindi, Japanese, etc).
The general information ABOUT PRIVATE GUIDE WORLD is here: https://pg.world/about_us.
Some explanations about our main TERMS OF USE are here: https://pg.world/for_guides
We invite you to join us on social networks, where we regularly publish posts about our registered tour guides, their profiles, descriptions, and tours with photos, as well as announcements of travel articles published on the PRIVATE GUIDE WORLD. You can find us on Facebook, Instagram, LinkedIn, Twitter, Pinterest, VKontakte, TikTok, and YouTube.
We have an extensive section of articles, "Tips for tour guides," where we regularly publish helpful information for professionals on excursions. You can find them here:
You can quickly check the COST OF an ANNUAL SUBSCRIPTION here: https://pg.world/country_slots_map
and pay with a bank card, Apple Pay, Google Pay, or PayPal in the SUBSCRIBE section of your profile. We charge no commissions for your tours or excursions. As a new member, you have the first month of free trial, and no card is needed during the first month.
Download our mobile app for free and receive the tour requests immediately on your phone and stay connected with your tourists always:
App Store https://itunes.apple.com/us/app/private-guide/id1145846483
Google Play https://play.google.com/store/apps/details?id=world.pg.androidTap the relevant icon below and enjoy the advantages of instant, on-the-go communication with your travelers:
If you have any questions, please do not hesitate to contact our support team by email at [email protected] or on social networks! We are here to serve you 24/7/365,
Best regards
PGW team -
How do I contact tech support?
To get technical support, send us an email. The address is given in "Contact us" at the bottom of the page.
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How long does the moderation take and why do I need it?
If you just signed up, or made some changes to your profile, the information is not immediately displayed on the site. At first, it will be checked by the administration. This is to avoid appearing compromising photos or offensive messages at the site. The moderation lasts for a maximum of 24 hours.
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How do I edit my profile?
You can make changes one of two ways: through the menu in the upper right corner (1), or by selecting the desired option on the profile panel (2). Save the changes by clicking "Save" at the bottom of the page.
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Why do some additional functions not work?
Do not block pop-up windows without reading the information. By blocking pop-ups, you can disable useful features (as password saving), which you then can enable only through technical support.
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Why do I need to specify detailed information about myself?
A completely filled in profile is more efficient because:
- The text is displayed not only in the service but also in the search engines. Unique descriptions are given high positions in the search results and are seen by a large number of people. It means that tourists are more likely to view your profile and to send you orders.
- Your profile is a good self-presentation. The information about your education, interests and tours will attract the attention of customers.
- Tourists want the communication with the guide to be informative and positive. A detailed description will help them get to know you better.
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Which settings do I choose to make the application show guides closest to me?
To find a guide in the same region, choose the menu "Search guides nearby" and turn on the location data service. The filter will select users.
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Do you check guides that sign up to your Service?
The Service features are aimed to provide to users with detailed information about the guide that they see fit to tell about themselves. The responsibility for its faithful representation rests with guides. Nevertheless, we are committed to develop the existing reviews section to help the tourists share their experiences.
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Is the Service fee-based?
The service is absolutely free of charge for tourists. Guides, starting from the second month of registration, will pay a nominal fee.
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How can I contact a guide?
To start a dialogue, please sign up. It is enough information to specify your email address and password. The sign up is necessary to be able to share your impressions of communicating with the guide.
Choose a guide you would like to start a dialogue with, go to his profile and choose "Message" from the menu. If you want to talk to multiple users, click on "Bulk message". Then you can start a dialogue with the users you have chosen.
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Will my correspondence be visible to other users?
Your personal correspondence is only visible to you and the person who you are talking with. This information is not available to other users.
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If I sign up to the site, who will have access to my personal data?
The Company does not transmit personal data to third parties without the consent of the owner. The information is available only to the user and web site administration. Learn more about privacy policy in this section.